Yes. Every FixMate technician is fully licensed, insured, and background-checked to meet New York City’s professional and safety standards. You can trust that your property is in responsible hands.
How do I request service?
You can call us directly anytime or book online through our contact form. Our dispatcher will confirm your request, assign a nearby technician, and provide a quote before work begins.
Will my door or lock be damaged during service?
In most cases, no. Our locksmiths use professional non-destructive techniques. If drilling or replacement is absolutely necessary, we’ll always explain it beforehand and perform clean, minimal work.
What should I do if I’m locked out of my home or car?
Stay calm and contact FixMate immediately. Our emergency locksmiths are available 24/7 and can unlock doors, replace keys, or rekey locks safely and efficiently.